We undertake research and development to consistently upgrade our products and the technologies. The R&D Centres at Gurugram (Haryana) and Kundli (Haryana) are approved by the Department of Scientific and Industrial Research, Ministry of Science and Technology, Government of India and employ over 100+ engineers with dedicated teams who manage our Tool Rooms.
Our testing facility at Gurugram (Haryana) has been accredited by the NABL to follow ISO/IEC 17025:2005 in respect of general requirements for the competence of testing and calibration laboratories for electrical testing. We believe that our in-house R&D Centres enable us to introduce innovative solutions to meet the varied segment needs of our customers and achieving time efficiency in development of new and innovative technologies.
We have two Tool Rooms at our R&D Centres, where we run in-house component designing and tool designing facilities. We manufacture tools for a complete range of MCBs, MCCBs, the internal and external (meter cupboard) for our meters, changeover switches, switch fuse units and LED lamps. Also, certain necessary tools for H.R.C. Fuses and CFLs. Our Tool Rooms are used for making rapid prototypes, followed by moulding designs for tools that are used to ensure efficient moulding process. We manufacture a variety of moulds at our Tool Rooms, including plastic injection moulds, plastic compression moulds, pressure die cast moulds and sheet metal moulds. These Tool Rooms are equipped with CNC machines which ensure production of quality moulds and tools. The data for our Tool Rooms is generated using CAD software and CNC machines that assist in maintaining accuracy of the tools produced therein. We believe that our Tool Rooms allow us to easily adapt to changes in technology or modified specifications given by Power Utilities and/or institutional customers.
We sell and distribute our products through a network of exclusive authorized dealers and distributors. However, we sell to institutional customers directly on contractual arrangements, such as developers of residential and commercial projects, OEMs, Governmental Agencies etc. or directly for domestic usage. We have over 1,200 dealers or distributors and 27000+ retailers for distributing our electric equipment offerings, who also act as our channel partners. Our authorized dealers may also assist our sales and marketing team in undertaking price-related negotiations with institutional customers and in ensuring on time and authentic delivery of our products. Our Company formulates Annual Sales Policies containing general terms and conditions governing our relationship with our authorized dealers. Each authorized dealer is required to accept these terms and conditions. Certificate of dealership is then awarded that is valid for a year.